Bug Reports

I used to be able to check notes as I did them so that I could keep track of which ones I had moved into the EHR. now, when I select a new note, all of the check marks disappear. clicking on a session to see the note before clicking it to confirm which note it is is an important feature. This is a reduction in function. is there an alternative way to ensure that selected notes remain selected until I manually de-select them?

Transcription obtained, shows time spent during the appointment but note nor transcript is generated and getting "note too short" error.

I attempted restarting app and signing in online with my Baseus MA ear buds. They typically connect, but sometimes I have to restart my whole laptop to get heidi to recognize them again. Even after complete reset, and on/off, they are still unreliable. I even tried different earbuds and Heidi is still highly unreliable. They are set as the default, and it's frustrating when I utilize for every patient and I have multiple patients a day. Because of the poor reliability of ear bud bluetooth connection, I am extremely hesitant to ask my supervising physician to purchase heidi. If the trial version and free version constantly have issues connecting to my ear buds, why would I pay for heidi?

Didn't record the conversation accurately and then didn't provide the full transcript (it stopped partway through). multilingual language detection → English. very frustrating.

Note shows 2 hours 48 min recorded, but there is no transcript and cannot generate note.

If I make edits on a note then continue dictation, or transcribing then the edit I made isn't carried into the regenerated note.

I have a very detailed conditional logic in a template to allow it to evaluate labs as high/low or above/below optimal. It is inconsistent in its resulting. It gets it right about half the time.

I used Heidi's new ICD coding feature this morning and noticed there is a very long list of possible diagnoses to choose from given the conversation with the client. The most surprising was "Agnosia". When I asked for evidence (great feature btw), it brought me to the beginning of the conversation when we were not yet connected to each other audibly. Technically, this is not making things up, but it certainly is not in context of the entire conversation. So far, I have declined 99% of suggested diagnoses. Just FYI - I know this is early. It'll be great in the coming months!