Hi, I'm just beginning with Heidi so maybe these reflect a lack of learning: #1: When I like what has been "created", and then click on "Custom" to see what the exact settings were, it automatically seems to regenerate. Not helpful. #2: Is there a way to have the "personalise" default setting be "on" ? #3: Is there any way to set up a template for how the note/document will print? (margins, font, point, etc.). Thanks very much. Sue.