Feature Requests

I cant begin to count how many time a session was not fully transcribed because sometimes there was an error with the system (this is was the engineering team told me once) or that for some reason i can see the session recording but then it says "transcript too short to generate note" and its so frustrating becauseI can see that the mic is on, working, so I have no idea what happens at times, but this has made me loose so much session content and given me lots of anxiety.

It would be nice to be able to edit the transcript, i.e delete certain parts not relevant or confusing info captured during the consultation.

It would be very helpful if Heidi could label speakers in the transcript ("Speaker 1", "Speaker 2" etc) as it is quite time consuming going through the transcript afterwards and having to figure out when I spoke vs when the patient spoke.

At the moment the experience is quite different depending on which app is being used, and the browser. This makes it complicated when shifting between platforms, with dependable features on one platform unavailable on another. For example, knowing whether the microphone is working is different between platforms. With the number of issues I've had lately - the iPad app and iPad Chrome browser have both failed - I strongly suggest that Heidi stick to one platform, ideally the browser version, as the development teams are not in sync, and trying to be a Jack of all platforms means none is being mastered.

It often happens that I say orally “the medicine for sleeping” or “the medicine for allergies” without specifying the name of the medication and that in the report, Heidi gives a drug name that I did not say (and therefore is wrong). It would be nice if in this case he did not give a drug name that was not mentioned.

Can Heidi please include that the Dr has asked permission to access the patients MHR and that the patient has agreed? This is very important medicolegally but never seems to pop up in the transcript/summary

It would be wonderful if Heidi titled the session with the patient's name that is included in the transcript during the interview without the need to add it manually

It would be really helpful if I could upload audio files onto the app version for transcription or dictation rather than needing to go onto the desktop version. This is on Android app

I work in multiple languages, and sometimes I forget to update the recording’s input language before uploading the audio transcript to generate a note. When I upload audio with the wrong language selected, it understandably results in an error. It would be very helpful if there were an option to change the input language after uploading the audio, so we don't need to delete the session and restart the entire process. Thank you! :)

the ability to start transcribe by giving a phrase or voice activation