Ability to disable bold formatting (asterisks) in AI-generated notes | Voters

Ability to disable bold formatting (asterisks) in AI-generated notes

Nat Dela Cruz

The AI frequently outputs bold formatting using asterisks (e.g. ****), which is not suitable for clinical documentation. This requires manual cleanup every time. I would like a system-level option to disable bold formatting entirely, rather than relying on template instructions that do not consistently apply. A backend or global setting would improve workflow and save time. (submitting this on behalf of the user request via Intercom: shahswar.zearmal1@icloud.com)

Heidi Team

Thanks for sharing this — totally get how the asterisk-based bold (****) would be annoying in clinical documentation if you’re having to clean it up every time.
We’ll pass the request along to the team: a system-level/global setting to disable bold formatting entirely (rather than relying on template instructions).
To help us understand the best way to implement it, could you share:
1) Where are you pasting the note (EHR/editor) where the asterisks cause issues?
2) Do you want all
 rich text removed (bold/italics/highlighting), or specifically bold only?
3) If you can, a quick screenshot/example of an output where this happens most often.
(Also noted this was submitted on behalf of the user via Intercom.)

Elias Nasser

this is an example of what we mean

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