Hi, I am concerned that the basic audio and transcription is not accurate, i.e. what is said does not reflect what I or the patient said. This dramatically effects how letters are generated. Given this is the cornerstone of the package, I think essential feature should be continued to be upgraded.

I am concerned medicolegally that this degree of error is recorded into the medical record.

It also needs to distinguish between practitioner speech and client speech, and be flexible to interchange between the two.