an alarm when the recording stops picking up audio | Voters

an alarm when the recording stops picking up audio

under review

James Fox

I do not always know if there is a problem with recording until after the session

Autopilot

Merged in a post:

urgent need for an alert or message that pops up to show when no audio is being heard when 'start transcription' has been pressed/

Kathryn Padoa

I have had two separate clinic sessions not record where there was an issue with audio; an entire hour of clinics x3 and separare session x2h. there was no alert during that no audio was being heard. or in between sessions to alert me. and so had blank recording and unrecoverable sessions. if there was an alert, then could prevent multiple non recordings; and earlier recognition to revert to paper notes or seek potential solution.

Autopilot

Merged in a post:

Warning Sign

Gary Sibbald

Here’s a clearer and more professional version:
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The user is asking if there is an indicator or notification when the microphone is not detecting any voices.

Gary Sibbald

An audible sound would make sense. Our goal is to jot have to look at the computer screen bur be more engaged with the patient.

Heidi Team

Thanks for sharing this — totally makes sense to want a clear heads-up if the mic isn’t picking up any voice.
Just to clarify what you’re looking for:
1) Would you want a visual indicator (e.g., “No audio detected”) or an audible/notification-style alert?
2) Should it trigger after a certain amount of silence (e.g., 5s / 15s / 30s)?
3) Is the main scenario “mic disconnected/blocked” vs “room is quiet but session is running”?
Also worth noting: Heidi already shows live audio indicators (volume status) and a real-time transcription feed, which can help spot when nothing’s being captured — but we can definitely share your request for a more explicit warning with the team.

Byron von Hoff

I often record long sessions via the mobile app and often the recording will have stopped half way into my session without me knowing. The screen is still on and there is no indication it has stopped recording but when I open the transcript, I find it stops half way into my session. Previously I have been able to occasionally fix this by resuming then stopping the session, but this no longer works. A noticeable flashing screen, tone, or message would be very helpful to avoid frustration with truncated sessions.

Autopilot

Merged in a post:

Build in an alert when sound is not detected

Deb Phillips

Build in a feature where Heidi alerts the user (by creating a pop-up message & playing a sound) if it can't detect sound/the microphone. This would prevent clinicians from getting to the end of the session and not having a transcript available. Sometimes microphone settings change without the user being aware that this has happened. A feature like this would mitigate that problem.

Anya Sharma

updated the status to

under review