"Ask Heidi" does not see the new patient profile fields.
A
Ali Samikoglu
You recently updated the patient profile (added fields like Name DOB, etc). However, "Ask Heidi" does not see these new fields when answering questions. For example, even though the DOB field is populated in patient x's profile, when I ask "Ask Heidi" to give me the date BOD of patient x, it tells me that it does not have that information. - Please fix this ASAP.
Phil from Heidi
HI Ali - this is a great idea.
What kind of queries were you looking to use Ask Heidi for beyond the DOB one?
Trying to think through what would be useful to you and how complex the information you are search for is? Is it mainly just trying to find isolated pieces of information?
Tom
Hey Ali Samikoglu, thanks for your feedback! I have a few more questions for you:
- Can you confirm if the issue occurs with all patient profiles or just specific ones?
- Have you noticed any patterns or specific actions that lead to this issue occurring?
- Is there any other information or error messages displayed when "Ask Heidi" fails to retrieve the new fields?