Ask Heidi search feature during a session
Domenic Cancilla
I would like to request the ask Heidi search feature be returned during a live session on the android application. It is very beneficial to search linked documents to the current session if questions were to arise. I am unable to bring my laptop to every assessment and getting rid of this feature impedes my ability to work efficiently. We utilize Heidi to improve work efficiency, correct?
A
Alice Tseng
I agree.
Having the ability to have multiple apps or websites up without affecting Heidi doing the recording will also be great.
Tom
Great to hear your perspective, Domenic Cancilla! I have a few more questions for you:
- Can you describe a specific scenario where the Ask Heidi search feature was particularly beneficial during a session?
- What types of documents or information do you typically need to search for during a session?
- How does the absence of the Ask Heidi search feature impact your workflow or patient interactions?
Domenic Cancilla
Tom
Thanks for your response. I can give 2 examples of this being beneficial; when serving patients in an urgent care setting, medical history can be extensive and I may link multiple documents to 1 session. If unforseen questions arise (which is common in psychiatric care with some patients being limited historians) such as specific doses from past trials years ago or specific diagnostic criteria, being able to search all the documents in real time has helped to improve accurate diagnosis, and continuity of appropriate medication management.
I link impatient hospital discharge documents, past notes from previous encounters within my organization, and other various assessments our staff complete.
Not having access to this has prevented me commiting to an informed decision while sitting with the client, requiring me to leave and return after looking up the information in a different part of the building that has a computer.