Audio notification alerts for low volume detection and unexpected recording stoppages during transcription sessions
L
Loriann Quinlan
Audio notification alerts for both low volume/no sound detection and unexpected recording stoppages during sessions. This would help clinicians catch issues immediately rather than discovering incomplete transcripts at the end of the day when they're working on notes for multiple clients. The user wants to maintain eye contact with clients and not constantly check their computer screen. While sound alerts might be inconvenient during certain therapeutic techniques like EMDR or mindfulness, the user prioritizes having complete transcripts and accurate generated notes over avoiding occasional audio notifications.
Mounir from Heidi
Hi Loriann Quinlan,
We are currently investigating multiple avenues to improve transcript recording and processing security to ensure completeness of transcripts and accurately generated notes.
I will check with the team what the concrete initiatives are and circle back to this thread to comment further on how we aim to reduce transcript loss through all potential avenues.
Best,
Mounir