"Call" function for phone app
R
Robert Marchl
The mobile app needs a feature similar to the "telehealth" feature in the browser app, allowing Heidi to transcribe a phone conversation on the mobile phone.
Heidi Team
Thanks for taking the time to suggest this — a “Call” mode in the mobile app that works like browser Telehealth (so Heidi can transcribe a phone conversation) is a really clear use case, especially if you’re doing this multiple times a day. We’ll share this with the team.
A couple quick questions to help us understand what would work best:
1) Are these calls on speakerphone, via Bluetooth headset, or held to the ear?
2) Do you need live transcription during the call, or is recording + transcription after the call enough?
3) Any constraints we should know about (e.g., needing it to work offline, or specific workflows like saving to a particular template/EHR)?