Clean Plain Text Copy for Email Outputs | Voters

Clean Plain Text Copy for Email Outputs

Andrew Smith

Hi Heidi team,
I frequently use Heidi to generate client emails and have noticed two issues when copying the output into Gmail.
First, when copying and pasting directly from the Heidi output window, a slight background highlight/shading appears in the pasted text in Gmail.
Second, when using the dedicated copy button in the Heidi interface, the pasted text retains markdown formatting characters, particularly asterisks used for bold headings. For example, a heading like Availability pastes as: 'asterisks asterisks Availability asterisks asterisks' (had to type asterisks otherwise it just bolds the title) into Gmail, which looks unprofessional in client-facing correspondence.
It would be great if the copy function could strip markdown syntax and paste as clean plain text, or alternatively render the formatting correctly for email clients. This would make Heidi considerably more useful for generating professional correspondence in real-world workflows.
Thanks for considering this.

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Clean Plain Text Copy for Email Outputs

Andrew Smith

Hi Heidi team,
I frequently use Heidi to generate client emails and have noticed two issues when copying the output into Gmail.
First, when copying and pasting directly from the Heidi output window, a slight background highlight/shading appears in the pasted text in Gmail.
Second, when using the dedicated copy button in the Heidi interface, the pasted text retains markdown formatting characters, particularly asterisks used for bold headings. For example, a heading like Availability pastes as  Availability 
 into Gmail, which looks unprofessional in client-facing correspondence.
It would be great if the copy function could strip markdown syntax and paste as clean plain text, or alternatively render the formatting correctly for email clients. This would make Heidi considerably more useful for generating professional correspondence in real-world workflows.
Thanks for considering this.

Heidi Team

Thanks for taking the time to write this up — super clear, and we can see how both the background shading and the raw markdown (e.g., Availability
) would be frustrating in client-facing emails.
We’ll share this with the team as feedback for improving the copy experience (e.g., a true “copy as plain text” option, or copying as properly rendered rich text for email clients like Gmail).
A couple quick questions so we can pinpoint the best fix:
1) Which browser are you using with Gmail (Chrome/Safari/Edge/Firefox), and does it happen in all of them?
2) Does the shading happen when you paste using Ctrl/Cmd+V, and if you use “Paste without formatting” (Ctrl/Cmd+Shift+V) does it resolve it?
3) If you can share a screenshot of the Heidi output + what it looks like after pasting into Gmail, that’d be really helpful.

Andrew Smith

Heidi Team Hi,
Thanks for getting back to me.
To answer your questions:
Browser I am using Chrome on desktop.
Email Editors I primarily use Gmail, so I cannot confirm whether the same issue occurs in other editors.
Screenshot I have uploaded both screenshots. The asterisks occur when using the inbuilt copy function, and the pink background occurs when manually highlighting and copying the text.

Heidi Team

Thanks for the detailed write-up — super helpful, Andrew Smith.
Totally get how background shading and stray markdown (like  
 around headings) would look unprofessional when pasting into Gmail, especially if you’re doing this multiple times a day.
A couple quick questions so we can pass the right specifics to the team:
1) Does this happen in Gmail only, or also in other editors (e.g., Outlook, Google Docs)?
2) Which browser are you using on desktop (Chrome/Safari/Edge/Firefox)?
3) If you can share a screenshot of the pasted result in Gmail (showing the shading + the asterisks), that’d be amazing.
We’ll share this feedback with the product team — a “copy as clean plain text” option (or properly rendered rich text for email) makes a lot of sense for this workflow.

Andrew Smith

Heidi Team Hi,
Thanks for getting back to me.
To answer your questions:
Browser I am using Chrome on desktop.
Email Editors I primarily use Gmail, so I cannot confirm whether the same issue occurs in other editors.
Screenshot I have uploaded both screenshots. The asterisks occur when using the inbuilt copy function, and the pink background occurs when manually highlighting and copying the text.

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