Date/time issues
A
Alex Gillam
I am finding that Heidi isn't using my system date/time. Instead, it is pulling a date/time from somewhere else. When asked, Heidi told me it was 6hrs behind the current time where I am now. This also meant it was a different date. As a result, for consults/reviews when mentioning previous dates the system appears confused and Heidi either refers to things in the future or as today (even though it was yesterday)
Autopilot
Merged in a post:
dates issues
D
Daniel Robertshaw
not sure, but the dates for follow up are a problem. i am talking with a patient and want to see him in 3 months, and the system puts down "follow up in march 2025" when it should be march 2026.
Autopilot
Merged in a post:
Wrong date/time
Oshetisi Stanney
I have had a few instances over the last two weeks in which the date and time of the session is not the date and time it occurred while using the desktop app. I was able to find it later due to the content of the discussion. It has not been back-to-back sessions. It will just be one session and then the rest of the sessions for the day are correct.
A
Alex Gillam
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