Evidence good concept by why the extra charge
M
Michalis Yiallourides
This feature is useful but not sure if I will pay extra for this. It should be included in Heidi scribe subscription. I now have access to AI scribing through other patient software I use in my clinical practice including DOCTO, NovoNote, Lyrebird through Best practice and Two folds through other practice Dokotela. While I prefer to keep using Heidi as I have become familar with it, you cannot introduce a feature, have it free for a period of time and then decide we will charge extra for this. Does not make good marketing. I have tried to use in practice a couple of times it is relevant feature, but I also subscribe to ChatGPT, and Co-pilot, I am not sure if the additional costing is justified based on competitive AI market
Heidi Team
Hi Michalis Yiallourides — thanks for taking the time to share this. Totally hear you on the pricing/expectations here, especially given how many AI scribing options you already have in your workflow. I’ve passed your feedback along to the team so it’s part of our review, and if you’re open to a quick follow-up: what’s the main thing Evidence gives you that you’d want included in the core Heidi Scribe plan (vs. an add-on)? That context will help us assess the right approach.