Heidi does a poor job at 1 thing, as far as I can tell. It does not track what time of day a visit begins or ends, very well. It snaps to the record start and stop times.
J
Joseph Glowiak
If I ask Heidi, "What time did the patient say their first words?" and "What time did we say goodbye?" Heidi snaps to the transcription start and transcription stop times.
Is there a way you can program Heidi to timestamp first patient words and last patient words, for every single transcription?
For example, it might take 4 minutes for the patient to join, or sometimes longer. I want to get accurate as to what time they actually joined our call and what time we ended.
Sometimes I accidentally leave it going and realize I need to stop transcription after performing some tasks in silence, but it still will think that time was part of the visit.
You can look at my customized AI prompts in my template for "Functional Medicine SOAP Note for Existing Patients" It reports inaccurately in this template, snapping to incorrect times. But you'll see how specific I am asking Heidi to be. Heidi fails at this prompt though.
Tom
Great to hear your perspective, Joseph Glowiak! I have a few more questions for you:
- Can you provide examples of when the transcription start and stop times were inaccurate?
- How important is it for you to have the exact timestamps for the first and last words of the patient?
- Are there specific scenarios or types of visits where this timestamp accuracy is more critical?