Hi Heidi team!
My team and I regularly use Heidi to support our clinicians. One of the ways we use it is to upload a client PDF via 'context' and provide Heidi with a prompt of what we would like done with it.
From using this feature for a number of months now, I've noticed that Heidi appears to have a file upload limit of around/just over 3,000 KB. Some of the documents we receive can be far higher than this (I had one today that was 23,000KB - due to it being a collection of screenshots of handwritten information). Currently, when a document is uploaded that is too large, it shows a spinning wheel in a greyed out box that never disappears.
If possible, it would be amazingly helpful for all our clinical team to be able to upload larger files sizes. Please could this be considered.
Thank you in advance,
Helen