Inventing drug names
D
Dominique GAUTHIER
It often happens that I say orally “the medicine for sleeping” or “the medicine for allergies” without specifying the name of the medication and that in the report, Heidi gives a drug name that I did not say (and therefore is wrong).
It would be nice if in this case he did not give a drug name that was not mentioned.
Kelly Nguyen
Hi Dominique GAUTHIER Thanks for flagging this - really appreciate you taking the time to share the detail.You're right that when medications are referred to descriptively (e.g. "the medicine for sleeping" or "the medicine for allergies") without a specific drug name, Heidi should not invent one. We treat this as a clinical correctness issue and take it seriously.To investigate properly, could you share:
- The session ID (or approximate date/time) of a consult where this happened
- If possible, an example of what was said vs. what Heidi generated in this particular session
This lets our Medical Knowledge and Engineering teams trace the exact transcript and output, confirm whether the drug name was inferred or fabricated, and feed it back into model improvements.In the meantime, please always review and edit the generated note before finalising - Heidi is designed as a clinical assistant, and the clinician remains responsible for the final record.
Thanks again for helping us make Heidi safer and more accurate.