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Lindsay Dodd
Please get rid of the image identification on login - it's very annoying and is not necessary for so many other platforms
Heidi Team
Thanks for sharing this — totally hear you. Having to do image verification multiple times a day can get frustrating fast.
To help us pass this on clearly to the team, could you share:
1) Is this the “select all images with…” CAPTCHA, or a different image check?
2) Does it happen every login, or only sometimes (e.g., after a timeout / new device / VPN)?
3) Which platform/browser are you seeing it most on (mobile app vs desktop browser, and which browser)?
If you can grab a quick screenshot of the prompt (with any personal info hidden), that’d be really helpful too.