Need a Recycle Bin.
S
Sanelle Bosch
Sometimes a recording looks empty. 0 min. then you erase it to only find some of these 0 min recording if you record a little more and create the document that is a huge file lying there and then you erased some patient notes accidentally. Need recycle bin where you can undo deletion of a file if you see something is missing please.
Heidi Team
Thanks for sharing this — totally get how stressful it is to delete something that looks like a “0 min” recording and then realise there was actually a big document/note attached.
A recycle bin / undo-delete is really helpful feedback, and I’ll make sure the team sees it.
To help us understand the best way to design it, could you share:
1) When you see “0 min”, is that usually right after recording, or after a sync/refresh?
2) Are you deleting from the session list, or from inside an individual consult?
3) If you can, a screenshot of what the “0 min” entry looks like before you delete it (with any patient info hidden) would be super helpful.