No abbreviation for timeline please
A
Angela Lin
Recently, Heidi has been abbreviating timelines as number shorthands. For example, Heidi writes "3/12" instead of "3 months", "5/52" instead of "5 weeks". I added a command in my template to ask it not to do that, but it doesn't change. Any solutions?
K
Kimberly Stillwachs
I am having the same issue. It is only when the abbreviations settings. Is there a way to change what abbreviations to use? Or train it not to use that abbreviation? I would love to use the abbreviations option, but that is one abbreviation that I Think doesn't make sense and isn't commonly used.
Amanthi from Heidi
Hi Angela,
Thanks for flagging this and I'm sorry you've been experiencing this issue!
A quick thing to check: do you have abbreviations toggled on in your voice settings? This sounds to be unintended behaviour on our end, and I’d like to look into it further with you. I’ll follow up via email so we can troubleshoot properly.
Best,
Amanthi
M
Melissa Lee
I am having the same problem. I constantly have to ask it after the fact to stop abbreviating days, weeks, or months even though I have ("Never use x/7 or x/52 or x/12 as abbreviations for days, weeks, months") as an instruction in the template.
Amanthi from Heidi
Melissa Lee: HI Melissa,
Really sorry you've been experiencing this issue! A few quick things to check, do you have abbreviations toggled off in your voice settings? This sounds like unintended behaviour on our end, so I’ll reach out via email to continue troubleshooting with you.
Tom
Hiya Angela Lin, thanks for this post! I have a few more questions for you:
- Can you provide an example of the command you added to your template to prevent abbreviation?
- Have you noticed if this issue occurs with specific types of timelines or all timelines?
- Is there a specific browser or version where this issue is more prevalent?