Overall deterioration of functionality
H
Hari Davuluru
May I know why you keep changing the interface all the time. To start a new consult it takes 3 clicks. Every time you change interface. We have to find where this stupid transcribe button is. Heidi has deteriorated a lot over the past year.
Liz from Heidi
Hi Hari Davuluru -- sorry to hear that it's been a frustrating experience lately. We're constantly working towards making Heidi better, so if you can share more details on what specifically has felt like a deterioration, or made your experience worse, we can take that feedback on as a team.