Password protected PDFs being imported into Context | Voters

Password protected PDFs being imported into Context

Peter O’Farrell

Please could you enable password protected PDFs to be imported when uploading and importing files into Context tab

Autopilot

Merged in a post:

Support Upload and Read for Password-protected PDFs

Keith Murray

I had trouble getting a password protected pdf to be summarised, and this would be a big part of what I would use Heidi for if I can make it work. If you have any suggestions that would be great.

Phil from Heidi

Hi Keith 
Heidi can't summarise password protected PDFs because we can't access the content because it's locked. We have no plans to build native PDF unlock in the platform. 
If you know the password, you can permanently remove it by opening the file, navigating to security settings, selecting "No Security," and saving the document. Then Heidi will be able to summarise the content.