paste text with bold formatting rather than markdown asterisks (**Plan:**)
R
Reem Abdulhadi
When asking follow up questions, and clicking on Copy (copied to clipboard), the bolded words paste as asterisks. I made sure the Microsoft word settings have the Bold and italic auto formatting button checked off.
For example these words were bold in the answer when asking Heidi, but paste like this:
Tx Plan:
- Iron Supplementation:
The workaround is to draft as new document, then copy with formatting but seems less efficient to do it this way.
Heidi Team
Thanks for flagging this — totally get how annoying it is to copy something that looks bold in Heidi and have it paste as markdown asterisks in Word.
A couple quick questions so we can share the right detail with the team:
1) When you click
Copy
, where are you pasting it (Word desktop, Word Online, Outlook, an EHR field, etc.)?2) Does it happen everywhere, or only in certain destinations?
3) If you’re able, could you share a screenshot of the Heidi output + what it looks like after pasting (and which browser you’re using)?
We’ll pass this along — it sounds like the clipboard is copying in markdown/plain text rather than rich text formatting, and your example is super helpful.