Place an option in the settings to turn off auto lock and iPhone
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Ryan Karlstad
Your own troubleshooting indicates that when the phone goes into sleep or lock mode, it might interfere with a microphone’s ability to record. You should have a setting in Heidi health to automatically turn off auto lock on the iPhone.
Tom
Hiya Ryan Karlstad, thanks for this post! I have a few more questions for you:
- How often does the auto-lock issue affect your use of the app during a typical session?
- Have you experienced any other issues related to the app's interaction with iPhone settings?
- Would you prefer the app to manage auto-lock settings automatically or have manual control over it?
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Ryan Karlstad
Tom
II am noI am not sure if the auto lock issue is the issue, but about 10% of my notes do not get transcribed. When I hit generate a red error bar flashes across the screen indicating the note was not transcribed. I have to re-dictate about 10% of my notes which is not sustainable. This happened most recently in the following session: 150187081213295748363710545925586748721
GeGenGenerally the timer on the note indicates about 15 minutes to 20 minutes was recorded, but when the note is generated almost no information is available. The transcript only has one or two lines despite 15 to 20 minutes of recording. I I am n I am not sure if the phone gets interrupted by text messages or what. To be honest, I have to redo so much work I am about ready to give up on this.
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Ryan Karlstad
II’ve alsI’ve also noted about 40% of the time even when the transcription is properly recorded, the template that I used is not generate a full note. Important components such as the physical exam are missing. Sometimes I have to regenerate the note 3 times in order for a full note to be generated o