Remote autoconnect
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Lucian Donald Sitwell
It would be great if the remote automatically reconnected after going out of range and then back in range.
Harmony Palmer
Thanks for the insight. I just submitted a ticket for you on this for our support team to investigate.
Harmony Palmer
Hi Lucian! When you go out of range, Remote should automatically switches to offline mode and keeps recording. When you come back in range, it should reconnect and sync stored sessions automatically. If this isn't the case, please let me know any details you have so we can investigate it by submitting this ticket to our support team. Go to Help --> Get Support. Thanks!
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Lucian Donald Sitwell
Harmony Palmer
It’s hit and miss. Occasionally, it connects automatically. Frequently, I have to go to the Heidi app and press remote and then reconnect. About 30% of the time, I have to reboot the computer before it will reconnect