It would be great if we could also remove the sources that failed to upload in Evidence. It can avoid clutter and multiples, especially when uploaded multiple times.
Heidi Team
Thanks for sharing this — totally get how failed uploads can clutter Evidence, especially if you’re retrying a few times a week.
We’ll pass this request along to the team. A couple quick questions to help us understand the best approach:
1) When an upload fails, what status/message do you typically see (and does it fail immediately or after some time)?
2) Would you want the ability to remove failed items only, or also cancel/remove in-progress uploads?
3) If you can share a screenshot of what the failed sources look like in your Evidence list, that’d be really helpful.
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S
Simona Manescu
Heidi Team
Glad to have a follow up so quickly!
1) I'm pretty certain it failed because the uploaded document was too big (over 1000 pages). It failed after some time, not immediately. It said stuck on "Extracting". There was no message other that "Failed" written next to the document.
2) It would be nice to also have the ability to cancel/remove in progress uploads as well. Yes please :)
3) See the two screenshots; one extracting and then the failed upload.
4) In the same line, it would be nice to add to the information when uploading a document if there is a max pages allowed as well. For instance I see that it says max 100MB; but the document I tried to upload is 28MB, but it's lengthy.
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