Retry sound detection
D
Dom S
If your software has a "low volume detected" - come on - retry, don't just lock it down and give up. Refresh the capacity and try again.
Shreyank from Heidi
Hello Dom S — Shrey from the Heidi Product team here 👋
Thanks for flagging this — I want to make sure I understand exactly what you're seeing.
When the low volume warning appears, Heidi should still be recording in the background and the alert should clear on its own once it detects audio again. Are you finding that the recording actually stops, or is it more that the warning feels like a hard block even though it's still running?
Sorry for any inconvenience and looking forward to your feedback!
D
Dom S
Hi, yes. It records but no sound. It just shows up as time stamps.