The New Ask Heidi Feature - Not Very Helpful!
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Abdullah Hussaini
I’d like Heidi to return to the previous Ask Heidi option in the context section, as it worked perfectly and allowed me to complete any form using information from patient documentation. The new updated feature has become frustrating and inefficient, so I kindly request reverting to the earlier version. Thank you, from a very active Heidi user and supporter.
Anya Sharma
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Thank you for your feedback! We have improved the documentation assistance experience to align to the earlier implementation. We would appreciate any feedback on the new fixes.
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Andrew Smith
I second this. The previous version was very good at using context to create letters to GPs (Im a psych - medicare requirement). I would upload a previous letter or template letter, and upload previous session notes as context, and it would do a great job at summarising the assessment, formulation and interventions used. The letters Ask Heidi now generates are poor and require a lot of editing. Changes to case notes are also frustratingly slow - takes forever to spit out the output. Previously, changes were almost instantaneous
Tom
Hello Abdullah Hussaini! I have a few more questions for you:
- What specific aspects of the previous Ask Heidi option did you find most useful?
- Can you provide examples of tasks you were able to complete with the previous version that you cannot with the new one?
- Are there any specific features or functionalities in the new version that you find particularly frustrating or inefficient?
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Abdullah Hussaini
Tom
Thank you for your quick response.
Previously, when I uploaded a document containing patient information and asked Heidi to complete a specific form, it would fill everything out with remarkable accuracy.
With the recent update, the feature now generates unnecessary information and doesn’t reliably recognize the attached document.
Since this change, this part of Ask Heidi has become the most challenging to use. Before, I could complete forms quickly and effortlessly.
I’m hopeful your team will be able to sort this out, as you always do. To be honest, Heidi has been one of the most impactful innovations of the decade—if not the century—for family physicians, lol.