The transcripts do not recognise different speakers
S
Sarah Sultan
I find this happens a lot—plus Heidi confuses speakers, even when they have distinct voices. Once, I described a scintillating scotoma and Heidi mistakenly added “migraine with classical aura” to the pt's note—with an updated history and detailed treatment recommendations! Even when I clarify it's the physician speaking, Heidi will still misattribute info. Sometimes, I avoid casual conversation just to prevent errors. Yet Heidi will also dismiss crucial, extended interactions as small talk. AI is impressive but a work in progress.