TURN OFF AUTO NOTE!
DW
STOP the new feature of auto note after ending transcription. It is sooo annoying. It just recently started and I cannot turn it off. I want to use my templates. What a waste of time and your compute making notes I do not want!!!!
Heidi Team
Thanks for sharing this — totally hear you. If you’re using your own templates, auto-generating a note at the end is frustrating (and a waste if it’s not what you want).
This sounds like something that may have changed on your account or be a settings/bug issue, so the fastest way to get it sorted is via support:
"Thanks for reaching out! Our support team would be happy to help with this.
You can contact support by going to support.heidihealth.com & following the prompts"
If you can, please include whether you’re on Mac or Windows and a quick screenshot of what you see right after ending transcription — that’ll help them pinpoint why auto note is triggering and how to turn it off.