P
Pierre-Yves Caffin
Hi,
A general point before any further feature work: the existing bugs need to be fixed first. Building new functionality on top of unresolved problems doesn't make the product better — it makes it heavier to use.
Two in particular.
  1. PDF forms cannot be printed directly from Heidi. The current workflow is: download the document, find it in the file system, open it, then print it. Four steps for something that should be a single click. In an emergency department this isn't a minor inconvenience — it's friction repeated many times per shift, at moments when there are no spare seconds. A print button that sends the form straight to the print dialog would solve it entirely. That's the expected behaviour in essentially every clinical application I use.
  2. Patient details are not populated from a photograph. When I photograph a page containing last name, first name, date of birth, address and phone numbers, all of that should fill the patient information fields automatically. Instead I retype it by hand for every patient.
I'd class the second one as a bug rather than a missing feature, because the capability is already there. Heidi reads and interprets that exact same photo elsewhere — my templates rely on it to identify which hospital site the patient is at, and it works reliably. So the extraction isn't the problem. The identity fields simply aren't being populated from data Heidi has already parsed.
Both of these are daily friction on every shift. I'd really like to see the teams prioritize them over new development.
Best regards,
Pierre-Yves Caffin, MD
Emergency Physician