Frustrating that is has a hard time differntiating left and right. Often times heidi has a difficult time understanding the context of the word "right". if i am seeing a patient for left knee pain and discuss left knee etc etc, the moment i say "right" (aka youre correct etc) as a response to the patients question, heidi seems to become confused and overhauls the template to document the right knee being evaluated. this leads to the note documenting the wrong side and wasting time. Happens very frequently. ive tried using the "context" feature and still seems to happen frequently