Hi Heidi, I hope you’re doing well. As we continue testing the platform, I wanted to check on one specific capability that appears to be disabled in our current trial environment. Right now, we are able to upload files into the patient’s context section, and the system correctly shows the file names and upload status. However, there is no option to open or view these attachments anywhere within the patient context or the chat box. This prevents us from completing the intended workflow where a physician reviews the uploaded document before beginning the scribe session. Could you please enable the view/preview function for attachments in our trial environment, specifically: The ability to open PDF attachments directly from the patient’s context panel, and The ability to view attachments from the chat box, if applicable This would allow us to fully test the nurse → physician → scribe workflow and ensure the platform aligns with our operational needs. Thank you in advance for your help. Please let me know if you need any additional information from me. Best regards, Dave