The customer shared feedback regarding recent UI and workflow changes in Heidi. As a clinician using Heidi throughout a busy day, they emphasized that speed, efficiency, and simplicity are critical to their workflow.

Key feedback points:

* The previous version felt more streamlined and intuitive.

* Recent updates appear to add extra steps without providing clear benefits to end users.

* Reduce the number of clicks required to add a new patient.

* Restore a one-click process for copying notes.

* Remove unnecessary prompts when generating notes.

* Allow recordings to start within the same window instead of opening a separate pop-up window.

* Improve interface consistency and keep frequently used functions in predictable locations.

Overall, the customer feels that the recent changes have increased the number of steps required to complete common tasks and would like to see the workflow simplified to better support high-volume clinical use.