Currently you can start a transcription, check to see that the timer is running but inadvertently be switched to the wrong or inactive microphone. It would be good to have Heidi advise if no audio is being received. Zoom has this feature telling you if your are muted or mic is not active and sends a prompt to check input.
Could Heidi do the same so we don't lose 90 minutes of interview? You might ask me how I stumbled across this issue!
Thanks.