I am an Australian sole trader operating a mental health business for approximately 2.5 days a week. I generally make about $95 for a 1 hour counselling session, eventuating into about $850 a week income from my business (out of which I pay $550 per week in private and commercial rent fees). These circumstances mean that a $99 a month plan with Heidi Health would not be a justifiable expense. I would only be using the program to write about 8 notes a week.

I find that Heidi Health's free templates don't quite match up with the types of interventions that I provide. The basic mental health template for a social worker/counsellor/psychologist session note, doesn't differentiate enough between relevant and irrelevant information. Recently, I have been using a free version of a different AI scribe software, specifically designed for psychologists, because of the note quality issues I was having with the free Heidi Health options. I prefer the Heidi Health layout and ease of use overall though. If I could use templates in Heidi Health that are better suited to psychodynamic and social content rather than emphasis on themes of physical health; I would have no need to use the other AI software.

I'm hoping that your company may consider a small business / sole trader membership option. An option, below the pro-plan, that allows some custom or specialised templates to be used and allows for at least 60 pro actions per month. An in-between plan/membership option would make a world of difference to my practice. A plan or 'pay as needed' option that costs around $30 a month would be workable for my situation.