Autosave Feature
planning
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Kathryn Walker
I've been experiencing issues with losing notes due to unexpected internet shutdowns. It would be really helpful if Heidi could have an autosave feature that automatically saves text that hasn't been completed yet. This would ensure that no information is lost, even when the internet connection is unreliable.
Theo from Heidi
planning
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Daren Lin
Also if you accidentally reload the page by clicking outside the box for template edit, it also delete the template edit. Autosave for templates!!
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H Jalal
I have nto run into this issue recently. In the past when I did have a couple instances of this - I noted that hte audio was still recorded and I just had to record an extra 5-10 seconds of blank audio and then Heidi would subsequently generate the note.
The written note seems to be autosaved as well.
Mo from Heidi
Hi all. Reviving this older request. Is this still a problem? Heidi does currently autosave across platforms. At the time Kathryn posted this, we did not have an offline mode, but we now do on the mobile app.
Keen to understand where the issues are still being felt contemporaneously.
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Daren Lin
Mo from Heidi. Yeah still losing notes. Ideally you generate transcript in real time and autosave transcript. Mutato auto scribe does that!
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Daren Lin
Alex from support said to me today there is a bug in the app causing note/audio/transcript loss with no recovery. 😭
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Jennifer Hill
Mo from Heidi Adding to this: yesterday using the Desktop app (on Mac), the app "unexpectedly quit" due to some type of error during a session. We were almost at the end of the session, and everything prior to that was completely lost...no transcript = no note. This has happened to me a couple of times, and is making me consider changing to a different AI software that either auto-saves or transcribes in real time.
Kate from Heidi
in progress