Browser Extension
planned
Joe Zucchi
It would be great if there was a Chrome extension
A
Angie
If a doctor is doing a phone or video visit on their computer, please make the Browser Extension "listen" to the audio input AND output. It's essential that Heidi hear what the Patient is saying (audio output from the doctor's headset into his ears) and what the doctor is saying into his headset mic (audio input). We use RingCentral to call Patients. It's a VOIP phone system. We pay a monthly fee for our clinic phone numbers. Then we log into the RingCentral website to make and receive phone calls through the computer and a headset + mic. To use Heidi right now, we must log into RingCentral, turn on our desktop Yeti microphone, turn on our desktop speakers, and then call the Patient through RingCentral. We must turn the speakers on so that Heidi can hear what the Patient is saying, as if we're having the conversation out loud face to face, versus in the doctor's headset. Please make the new Heidi browser extensions "listen" to the input and output audio. Also, it would be great if the input and output settings can be viewed and changed right in the Heidi Browser Extension, versus going by the Microsoft settings. Thank you for creating this forum for customers to give share their input.
H
Hunterpa
Can you also make the extension available on Safari?
J
Jamie McConnell
This would also permit a form of ersatz integration with the numerous web-based Electronic Patient Record systems, without needing API access.
Would be extremely helpful for the less-popular EPR systems (looking at you, Maxims) that may not justify development time for full integration.
Dr. Mo Ismail from Heidi
Jamie McConnell: Just what we were thinking!
f
false
yes please
Andrea from Heidi
planned
Hi there, love the idea! We are in the planning phase of this feature, so stay tuned.