Do not automatically create a new session | Voters

Do not automatically create a new session

complete

Steve Stoneman

I record the session on my phone and then switch to my computer to edit and transfer to the medical record. When I bring up the computer web browser, Heidi always creates a new session. This is not necessary. I would prefer a button to do that. Thanks!

June 18, 2024

Canny AI

Merged in a post:

Improved User Interface & Session Management

Bryan Walker

create a "landing page" so to speak so that when I click open my Heidi Bookmark off my web browser (https://scribe.heidihealth.com/) it won't automatically open a New session
allow user to expand the menu bar on the left by clicking/holding and dragging to the right up to some maximum - that will allow for more of the brief summary to be seen
allow for 1 click session deletion (currently it takes 3 clicks to select the session, then red trash can, then red confirmation Delete button) 
store deleted notes under a "Trash" section for some period of time (eg sometimes I find it would be helpful to refer back to the Transcript a week or two after the encounter if the patient calls back, etc)
allow users to enter other generated notes while still recording an ongoing session (allow for multitasking)

October 8, 2024

Theo from Heidi

marked this post as

complete

We have just released our new side navigation which has a button to create a new session rather than this happening automatically

Mandy Miller

the additional notes that are also created when you delete another note make it very difficult to keep up with deleting notes that have nothing there as deleting one can end up creating another.