Dr. Mo Ismail from Heidi
Note, MFA can be found under Account in your sidebar, under your email address. It has been live since the start of September.
Dr. Mo Ismail from Heidi
Merged in a post:
Security!
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Lee B
Enable Two Factor Authentication
2FA increases the security of our accounts. Even if somebody guesses our password, they won’t be able to access your account without it. Adds another layer of security to our patient's health information. Either via text, email, or 3rd party app (e.g., Google Authenticator).
Dr. Mo Ismail from Heidi
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In release as part of a phased roll-out. Currently live to 100% of the United Kingdom. If you need access right now, please respond to this message with your country.
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Matt C
Dr. Mo Ismail from Heidi I’m from Australia and put this request in months ago. Please provide me with access to MFA.
Dr. Mo Ismail from Heidi
Matt C: Try now!
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Lee B
Dr. Mo Ismail from Heidi Any insight as to when this will be available to US customers?
Dr. Mo Ismail from Heidi
Hi Lee B: MFA was made available globally 15 days ago. Does it not appear on your Account page?
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Lee B
Dr. Mo Ismail from Heidi sorry. Didn’t know where it was. Thank you!
Dr. Mo Ismail from Heidi
Lee B: That's on me - I should have posted an update here.
Dr. Mo Ismail from Heidi
Close to done - in final stages of testing.
Dr. Mo Ismail from Heidi
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Dr. Mo Ismail from Heidi
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Dr. Mo Ismail from Heidi
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