Theo from Heidi Many thanks for this. It appears the "Memory" replace words aren't taken into account when dictating into Ask Heidi or into the consultation.

Mahi Gill: Hey - yes correct, these are just for the note/document generation part

You should now be able to see our voice snippets feature which lets you use shorthand phrases to print larger phrases within the dictation feature

Theo from Heidi Thanks. I'll check this out. The main area it's helpful for is for names of staff, hospitals etc which when dictated are spelt incorrectly. The replace feature fixes this, can this be applied to both? Or would I need to duplicate all of these to voice snippets?

Mahi Gill: You'll just need to turn on the verbal trigger toggle for each one that you have and then it should work correctly

Theo from Heidi I have these under "Replace" not snippets currently as the issue is correcting misspellings. For example our local hospital is spelt Wickham rather than Wycombe so I have a "replace" feature for this. I don't see these have the verbal toggle, only the snippets do which I don't use. I'm hoping for the dictation to take these replacements into account as currently the note and referrals do but the new dictate into text field/ask Heidi doesn't (ideally without having to copy them all across to "snippets")

Hey! They're separate systems at the moment, so you'll need to copy them over manually for now. Sorry about the extra step!

Really appreciate the feedback though — it's a great point, and I'll look into what we can do to streamline this in the longer term