Customer (Andrew Jeyaprakash, kp_4c7f469e8bc6437f898dd78e9abbe844 Best Practice integration) reports that the Appointments tab always shows his full day's BP schedule and does not reduce as sessions are started. He has to scroll to the bottom of the day's list to reach his current patients roughly a minute lost each time, several times a day. He notes this changed a few months ago: appointments and sessions previously appeared in one blended list that visibly shrank as he opened each patient. Search, filter, display columns and calendar jump were all offered and he considers them an extra step and wants the relevant list visible on screen by default. Requested outcomes, in his order of preference: -Hide or collapse appointments that already have a started/completed session. -A status indicator on appointment rows so worked-through appointments are distinguishable at a glance. -Return to a single unified list where items change state rather than sitting across two tabs. -An option to turn the Appointments tab off entirely, his full schedule is already visible in Best Practice, so mirroring it in Heidi is redundant for him. In his words: "already we have a full list of our appointments in Best practice, we dont need that in Heidi too!"
