Feature Requests

I am an Australian sole trader operating a mental health business for approximately 2.5 days a week. I generally make about $95 for a 1 hour counselling session, eventuating into about $850 a week income from my business (out of which I pay $550 per week in private and commercial rent fees). These circumstances mean that a $99 a month plan with Heidi Health would not be a justifiable expense. I would only be using the program to write about 8 notes a week. I find that Heidi Health's free templates don't quite match up with the types of interventions that I provide. The basic mental health template for a social worker/counsellor/psychologist session note, doesn't differentiate enough between relevant and irrelevant information. Recently, I have been using a free version of a different AI scribe software, specifically designed for psychologists, because of the note quality issues I was having with the free Heidi Health options. I prefer the Heidi Health layout and ease of use overall though. If I could use templates in Heidi Health that are better suited to psychodynamic and social content rather than emphasis on themes of physical health; I would have no need to use the other AI software. I'm hoping that your company may consider a small business / sole trader membership option. An option, below the pro-plan, that allows some custom or specialised templates to be used and allows for at least 60 pro actions per month. An in-between plan/membership option would make a world of difference to my practice. A plan or 'pay as needed' option that costs around $30 a month would be workable for my situation.

I want something that can take not only the transcript of the patient interaction but allow me to then upload records, labs, patient forms and have those interpreted and included in the note output

I'd like to see the microphone indicator within the desktop app - and also it would be useful to visible see what microphone is selected - there have been a number of times i have thought i've been recording and it hasnt.

Can you get Heidi to use the name entered into the patient details (title of the session) as the name in the transcript. It seems to have difficulty recognising the pronunciations of some of the irish names I use during the consultation and I end up having to manually replace the name in the final letter.

Can you get Heidi to use the name entered into the patient details (title of the session) as the name in the transcript. It seems to have difficulty recognising the pronunciations of some of the irish names I use during the consultation and I end up having to manually replace the name in the final letter.

When submitting a template to Template Community, provide reasons why a template submission is rejected.

At present when a command is given to Heidi, it generates an output in a new tab. It would be nice to be able to edit those labels. e.g. sometimes I generate 2 separate referrals to other doctors and it would be good to clear name the letters generated t

Would like to have the option to create or produce table/grid formatting in the templates and generated note.

Ability to switch languages when dealing with consultations that have multiple languages (e.g., a mix of English and Arabic). For Heidi to also automatically translate sessions to the patient’s language (sample the doctor speaks in English), and vice versa, enabling smooth communication. Lastly, to collect consultation notes in real-time while performing these translations.

Customer is requesting for an autologout/ timeout feature in Heidi for security reasons: When I leave my work/close my computer, then come back to it later, I find that Heidi AI is still open. For data security reasons, I would prefer to have to log back in. I realise I could close it down manually after each work session, but this doesn't fit well with the way I work. Just wondered if there could be an automatic log out option added in.