Dear Heidi AI Team, I hope this message finds you well. First, I would like to commend your team for creating such an innovative and efficient tool that has significantly streamlined clinical documentation for healthcare professionals. The customisation and context-driven features of Heidi AI have been truly transformative in reducing administrative burdens. I am writing to request the addition of two specific features that I believe would further enhance the functionality and versatility of the platform: Patient Past History Section It would be incredibly beneficial to have a dedicated section within Heidi AI for storing and referencing a patient's past medical history. This feature could include: A structured area to input or upload past medical, surgical, family, and social history. Integration with existing templates to ensure past history is seamlessly incorporated into clinical notes when relevant. The ability to add historical context to the current session, improving accuracy and relevance in documentation. Multi-User Roles for Patients and Caregivers Given the collaborative nature of healthcare, it would be valuable to allow multiple users to be associated with a single patient profile. This could include: Defining nominees such as parents, caretakers, or other medical/therapy professionals before a session begins. Allowing these users to contribute relevant information or access specific parts of the patient's records, depending on their role. Enabling better coordination among multidisciplinary teams, especially in complex cases requiring input from various professionals. These additions would not only improve workflow efficiency but also enhance patient care by ensuring all relevant information is easily accessible and organised. Thank you for considering this feedback. I look forward to seeing how Heidi AI continues to evolve as a leader in medical scribing technology. Please let me know if you need any additional details or examples regarding these suggestions.