Feature Requests

Hi Heidi Team, Just wanted to share a quick idea that I think would make a big difference day to day. One of the things that slows me down most at the moment is creating and naming notes for each patient. It breaks the flow a bit having to stop, open a note, and type something in before getting going. ( I make an entire list) With my Heidi remote coming, it would be amazing if there was a simple one-press voice option to create and title a note in one go. For example: • Press record • Say: “Jane Smith chest pain” • It creates a new note titled “Jane Smith – Chest Pain” and starts recording In reality, that would save loads of time and mean I’m not constantly reaching for my phone. At the moment I’ve kind of stopped opening notes in advance because it slows things down, and just use the phone as a bridge to move info over later. Something like this would make the whole process feel much smoother, especially in a busy ED setting. one botton.. on .. one button off. The rest is managed by the AI.. making my list in Heidi is a pain, should be an easy fix no!? Thus the remote could independently carry the information if I had let say 10 on the go.. or if my phone is connected it could do it in real time.. a one button system would be awesome Anyway.., just a thought, but I think it would be a bit of a game changer. Thank you

Is it possible to set a short data management period (e.g. 1 day) for a team to encourage real time documentation completion, while setting the retention of the transcript to be longer (e.g. 3 days for admin) to satisfy potential auditing and safety reporting. Enterprise request.

Hi Heidi team, I frequently use Heidi to generate client emails and have noticed two issues when copying the output into Gmail. First, when copying and pasting directly from the Heidi output window, a slight background highlight/shading appears in the pasted text in Gmail. Second, when using the dedicated copy button in the Heidi interface, the pasted text retains markdown formatting characters, particularly asterisks used for bold headings. For example, a heading like Availability pastes as: 'asterisks asterisks Availability asterisks asterisks' (had to type asterisks otherwise it just bolds the title) into Gmail, which looks unprofessional in client-facing correspondence. It would be great if the copy function could strip markdown syntax and paste as clean plain text, or alternatively render the formatting correctly for email clients. This would make Heidi considerably more useful for generating professional correspondence in real-world workflows. Thanks for considering this.

Hi Heidi team, I frequently use Heidi to generate client emails and have noticed two issues when copying the output into Gmail. First, when copying and pasting directly from the Heidi output window, a slight background highlight/shading appears in the pasted text in Gmail. Second, when using the dedicated copy button in the Heidi interface, the pasted text retains markdown formatting characters, particularly asterisks used for bold headings. For example, a heading like Availability pastes as Availability into Gmail, which looks unprofessional in client-facing correspondence. It would be great if the copy function could strip markdown syntax and paste as clean plain text, or alternatively render the formatting correctly for email clients. This would make Heidi considerably more useful for generating professional correspondence in real-world workflows. Thanks for considering this.

I'm in South Africa. We will propably get many doctors to use Heidi soon since we promote it to all doctors and members of the team. Is it possible that you can integrate the AI with the practise software program: https://www.goodx.healthcare/ to help with billing and saving the notes directly on patient file. Cause I still need a human to save my Heidi notes on goodx. Can you please advise how we can connect Heidi and goodx software program please.

For Teams-enabled accounts, it would be helpful if a patient's profile spanned all practitioners on the account. If one patient is visited by multiple practitioners on the same account, it would be helpful if the patient's profile could be linked across accounts.

While using the Heidi Health desktop app, I find it inconvenient that I cannot multitask without affecting the session. It would be beneficial if the app could function like MS Teams, allowing me to have other screens open without impacting the session. A potential solution could be to have Heidi Health automatically appear as a small window that remains in the foreground when a session is in progress, even if I switch to another screen.

Please add Vocational Consultant ACC assessor

Limited access for Medical Assistants to access notes and help them generate responses based on notes.

Microsoft Teams will not work as soon as Heidi is turned on, on my desktop Mac computer and also my laptop. Colleagues have told me this also happens when using Windows desktop computers/laptops.