I just wanted to feed back a small but recurring issue I’ve been having with transcription on Heidi Health. Quite often the transcription seems to stop or cut off without it being obvious, and I only realise afterwards that parts of the consultation haven’t been captured. It may be part of how the app manages recording, but in practice it does mean important bits can get missed. If it notified me discreetly I could change gears during the consultation. Or perhaps add the app to the apple watch to have a visual prompt? It would be really helpful to have some sort of haptic feedback so you know what’s going on without having to keep checking the screen. Something simple like a short buzz when it stops, a quick double buzz when it restarts, and maybe a longer one if it cuts out unexpectedly. At the moment I find myself constantly checking it’s still recording, which is a bit distracting during a consultation. When it works, it’s genuinely brilliant, so this kind of feedback would make a big difference day to day.
