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Bug Reports
Your go-to place for reporting any issues or bugs you encounter while using Heidi.
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Mobile App (6)
Web App (10)
Desktop App (13)
Chrome Extension (2)
Integrations (1)
Templates (6)
Select your spelling/grammar/terminology preferences
Everything keeps defaulting to Eng-US spelling and terminology, and I can't find an option to set Eng-AU as a preference. Small but irritating.
5
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complete
7
"Transcript too short" note-generation error
Despite no visual indication, perfectly fine recordings are failing to generate notes, citing a "transcript was too short" error message.
5
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complete
7
App update notification keeps appearing
Since version 0.1.27 was pushed to my device, I keep getting a notification to install and update versions. If I click the update button in the dialogue, it installs, relaunches and then the dialogue box reappears when I sign back in.
1
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complete
1
Heidi putting double apostrophes at the end of dictations
When using Heidi to dictate letters, Heidi is putting 2 x apostrophes at the end of my dictations like this"" This is probably occurring in at least 60-70% of letters that I dictate and it is annoying to have to delete the apostrophes every time
3
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complete
3
Format dates correctly for US providers
When generating a letter or note the date field displays in the European format with date before month but that does not work in the USA. For instance July 3, 2024 should be 07/03/2024 instead of 03/07/2024. Please correct that for notes generated from US based users.
5
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complete
6
V2 crashing all day after each patient when processing
stated above
2
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complete
3
Australia business hours support/sales
You need regular Australian business hours support and sales - I am unable to talk to anyone about buying/upgrading to the pro version for weeks...! I worry about support when I am a paying customer.
2
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complete
1
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