Bug Reports

When switching from dictate to transcribe, the transcribe screen doesn't have the usual option to change the template for the consultation (the old style appears with just context and note with no option to change template etc). I have to refresh the browser and then it appears.

Heidi Web App, SOAP Notes, Goldilocks, LEFT Brain: Using the parameters above, Heidi seems to consistently not output the patient answer to questions in relation to Cauda equina symptoms. The questions and answers are in the transcript but are not interpreted to be included in the Subjective section of the SOAP notes. Also, pain on a VAS scale 0-10 is often not reported in the SOAP notes Otherwise it a fantastic product. Thank you!

when i paste my note into my EMR, it used to be fine but starting a few days ago it started converting < and > into &gt; and &lt; so I have to go back and change all of them

I noted my generated note occasionally duplicates itself (duplicated note follows the original). Not consistently happening. New issue in the last week. Having to delete the extra text prior to copying the note

Error

Since the latest update the template are not putting spaces in, such as between past medical history and examination, even though the template has spaces. Worked previously.

When I have precharted in Heidi, I set some patients for a future date, then when I click new session it defaults to open the future session. This is tedious in my workflow.

Sometimes when copying text from a generated document, the contents have formatting characters (I believe RTF formatting) exposed / escaped. Steps to reproduce: 1) Complete a session audio 2) allow note to generate 3) Generate a document (e.g. clinic letter). The document must have words with underscore in them, e.g. Patient_DOB 4) Click "Copy" 5) Paste into an appropriate window (needs to have rich text formatting, e.g. word, cerner powerchart - does not occur in notepad) 6) The pasted output removes the underscores and partially italics content, followed by long segment of italicised content with RTF formatting exposed (e.g. "¨C17C") <- this is the bug To reproduce, I believe there needs to be an odd number of underscores, which flows onto the carriage return. Copying directly (i.e. selecting then ctrl-c or right click-copy) does not exhibit this behaviour (although it does have other issues, like all the text being in a "border" and inconsistent use of /cr/lf vs /lf) An example session is https://scribe.heidihealth.com/scribe/session/103669901753765919035437389513233117998#reviewMember=%22kp_f0a63faf76594d38b14f7cc4460932c0%22

Thank-you for the pause transcription button, this seems very useful (and should reduce your AI model calls significantly!) However, sometimes when resuming a recording, the transcription is not continued. This is despite the time of the recording increasing and green microphone bars. The incomplete transcription results in an incomplete transcription and errors in note generation. Attempted fixes without success: - Refreshing browser (Edge) - Changing patient and returning Workaround: Restarting transcription and re-dictation results in the transcript being updated Example session: 175581172323039191957813389431698444619 Possibly related, but after resuming a session I got an error that "the transcript was too short" despite recording with green microphone. Example session: 200774743939259925587493616471720353264