Feature Requests

I'd like to request the old/original layout to stay - I strongly dislike the new one at all, it hides the buttons I use all the time and has too much blank space around text - it's poorly designed for smaller screens like laptops. Please reconsider making the "new layout" the default. Thanks. Olga

I want to be able to record the whole consultation, and save it somewhere for Medico-Legal reasons

I would like to store sessions for longer for active clients, almost like a client management system. I would like to not see them in my scribe section, instead have it on a different tab so Heidi can link back to it as a patient and help me with prep and document/letter writing without me needing to manually upload the notes onto paitent file or context

Hello, I have developed a software platform that uploads and keeps the corpus of private insurance forms up to date in Canada. All the fields are mapped using standard FHIR terminology, SNOMED, LOINC, etc. via Canadian Infoway standards. I drop the AI scribe note into my system and it fills out the form and then I can submit it to patient for signature and then the insurance company. I'd like to explore with Heidi an integration to enhance the form filling features for Heidi. You can find out more at www.parseohealth.com . When I speak with physicians about using my product, they often say they would consider it if it was integrated with an AI scribe. I would love to collaborate. It would help solve an important clinical layer of not only filling out forms but also the run around in getting signatures, tracking forms with insurers, keeping other cliinicians and pharmacies in the patients circle of care up to date. I would be interested in working on a grant with Heidi with Infoway and or developing this partnership with seed funding. Thanks for considering.

I think a feature that reads back the documentation would be beneficial such as read aloud. It's such a pain in the ass to try and find an extension to read it. I have ADHD, so I need things read back to me in order to coordinate effectively.

The AI frequently outputs bold formatting using asterisks (e.g. ****), which is not suitable for clinical documentation. This requires manual cleanup every time. I would like a system-level option to disable bold formatting entirely, rather than relying on template instructions that do not consistently apply. A backend or global setting would improve workflow and save time. (submitting this on behalf of the user request via Intercom: shahswar.zearmal1@icloud.com )

We use Heidi Practice with multiple clinicians and would strongly benefit from a shared patient database across the whole team. At the moment, patient profiles appear to be tied to the clinician who created them. Other authorised team members can view sessions from another clinician, and we can share templates and documents, but they cannot start a new session on their own mobile device using an existing patient profile created by another clinician. This creates a major workflow problem for a multidisciplinary or shared practice: A patient may be treated by different practitioners at different appointments. If Practitioner A created the patient, Practitioner B should be able to open the same patient profile on their tablet, start a new session, and have that session automatically become part of the same longitudinal patient record. Currently, the workaround would be to create the same patient again under Practitioner B. This leads to duplicate patient profiles and fragmented documentation, with sessions, notes, documents and treatment history split across different patient records. Suggested solution: One shared patient database for the entire Practice/Team workspace. Authorised team members can access the same patient profiles according to their permissions. When starting a session, the clinician simply selects the existing patient and their own practitioner identity. Sessions created by different clinicians are stored under the same patient profile. The full patient history, documents, treatment plans and previous sessions remain connected regardless of which clinician treated the patient. This should work on desktop, web and mobile/tablet apps. Admins should be able to define which clinicians can access which patients if more granular permissions are required. Example workflow: Patient is created once on our practice computer. Practitioner A treats the patient and creates a session. Practitioner B later opens Heidi on a tablet, selects the same patient and starts another session. Both sessions remain connected to the same patient profile. Either authorised practitioner can later review the complete treatment history. For a Practice/Team account, this would make Heidi function much more like a true shared clinical workspace and would avoid duplicate patient records and fragmented longitudinal documentation. For our practice, this is one of the most important missing team features

List all previous sessions for a patient in the hover view and allow one-click access to the full note for a selected session. Why it matters: User reviews the last note before each patient visit. He previously used a hover shortcut from the session list, but now needs to filter the list or open the patient profile, adding clicks to a frequent workflow.

Currently it appears that Heidi ignores previous notes despite efforts I make in template to review previous notes. I thought it would be a given. Currently it is painful to have our own medical software plus heidi and having the time to attempt to hydrate fields in one, let alone two programs. It would be good as a simple measure that Heidi would understand to review previous contacts for simple data like, diagnosis, job role, etc that can be brought forward. The only way to do this and where it was unfortuantely working well was cutting and pasting the entire notes history from Zedmed and pasting it to Heidi context. Once the fields were populated, despite having that history in previous notes, no attempt is made to obtain that data in the consult. So the only connection appears to be 'have I seen this patient before = yes => consult number becomes x+1 Beyond that there is little value in the connection unless it is explicitely asked as a task. This does not appear to be automatable. Heidi helpfully suggested I populate the patient data fields. I would ask, if I do that when I first meet the patient, why does heidi not do that automatically? I will manually select the name and can correct issues being parsed from transcript to patient details as a one off to become canon after which the patient details can become master, but it doesn't do it at all. There must be a way to allow heidi to do from previous notes when requested in template, the same that it does if that data is pasted to context.

I am finding the history documentation is increasingly poor, repetitive and not well organised. I've given heidi instructions on this but it remains poor. I am genuinely finding that inputting non-identified notes in to chat gpt is creating better notes for the history.