Feature Requests

As a team administrator, I'd like to be able to provide Heidi with context for all of my users. For example, I'd like to provide a list of the names, specialities, emails and addresses of all the consultants on the island, so that when one of my GPs asks Heidi to write a referral letter to Mr de Garis, Ophthalmologist, Heidi can get the spelling of his name correct, as well as enter the correct address, in the generated letter. I'd also like to give Heidi a list of all my GPs, as the names are always spelt incorrectly in meeting minutes (why can't these be picked up from the list of Team members?). Doubtless there are many other things that would be useful to stick in a global / team-level context.

I feel that all paid tiers of Heidi should allow for template sharing between team members, not just the "Practice" tier. It seems like such a minor step to include this feature - after all, we can copy and paste template text if we have to, but not worth an extra $561 per user per year to upgrade to the practice subscription.

Please add passkey support for Heidi accounts using FIDO2/WebAuthn. This should support platform passkeys such as Windows Hello, Touch ID, Face ID, Android passkeys, and roaming hardware security keys such as YubiKeys. Ideally, passkeys should work both as a passwordless login option and as phishing-resistant MFA, with support for registering multiple passkeys per account. For Teams/Organisations, admins should be able to require passkeys or security keys for higher-risk accounts. This is especially important for healthcare because Heidi accounts contain or access sensitive clinical information. Current MFA options such as SMS and email are less secure and can be frustrating in a busy clinic workflow, while authenticator-app codes still add friction. Passkeys would improve both security and day-to-day usability for clinicians moving between devices, rooms, and browsers.

Please add the ability to change the status of a document in the iOS app. The app is great and my institutional secretarial team have shared access. But it would be much more efficient if I could dictate, review and also approve all on the app.

Allow Ophthalmic Assistants to Control Consultation Recording I am an ophthalmologist, and in approximately 99% of my consultations, an ophthalmic assistant sits next to me and adds relevant information to the consultation context window in real time. A microphone is connected to the PC at which my assistant works. Previously, we used my Heidi profile, which allowed my assistant to start and stop recordings while editing the consultation context on my profile. We have now moved to individual team profiles, which is excellent from an auditing perspective. However, the current restriction preventing assistants from starting and stopping recordings has significantly disrupted our workflow. Ideally, my assistant should be able to activate the microphone on her own profile as soon as I enter the consultation room and stop recording when I leave. This would allow us to maintain a seamless, consistent and reproducible workflow. Currently, this restriction forces me to record consultations using the Heidi app on my iPhone, which is far from ideal and makes our workflow less efficient and standardised. I would therefore like to request a configurable permission in the settings that allows administrators to grant assistants the ability to start and stop consultation recordings. This could be implemented as an optional privilege, preserving existing restrictions for teams that require them. This seemingly small change would make a substantial practical difference to our practice. It would improve efficiency, simplify daily operations and allow us to retain the auditing benefits of individual team profiles without compromising our consultation workflow. Thank you for considering this request. I believe this functionality would be valuable to many healthcare practices using Heidi in a similar way.

Dear Team. I would like heidi to audit my practice in different ways. For example. Id like to know how many hypogonad patients I see. I also want to know if im consistently missing a step

We import the day's patients each morning, but each patient only appears for the user who imported them. We would like to share a patient (or the whole day's list) with other team members before any session is recorded, so the assistant and the doctor can each start their own session for the same patient.

Hi Heidi team! My team and I regularly use Heidi to support our clinicians. One of the ways we use it is to upload a client PDF via 'context' and provide Heidi with a prompt of what we would like done with it. From using this feature for a number of months now, I've noticed that Heidi appears to have a file upload limit of around/just over 3,000 KB. Some of the documents we receive can be far higher than this (I had one today that was 23,000KB - due to it being a collection of screenshots of handwritten information). Currently, when a document is uploaded that is too large, it shows a spinning wheel in a greyed out box that never disappears. If possible, it would be amazingly helpful for all our clinical team to be able to upload larger files sizes. Please could this be considered. Thank you in advance, Helen

User would like to have a patient profile sharing between team members.

Hi Heidi team, I’d like to suggest a feature that I think could significantly broaden how clinicians use Heidi on iPhone: a system-wide Heidi keyboard with “Dictate Anywhere” functionality. The concept would be a custom iOS keyboard that can be selected anywhere the standard keyboard appears — Mail, Messages, an EHR, referral portals, browser-based systems, Notes, Microsoft apps, etc. Within the keyboard, there would be a dedicated Heidi button using the existing yellow Heidi icon. Tapping the Heidi button would start Heidi dictation and insert the resulting text directly into the active text field. In other words, rather than having to open Heidi, dictate, process the text and then copy/paste it into another application, Heidi would effectively become available wherever the clinician is already typing. I’ve attached/mock-uped the idea. The workflow I envisage is: Clinician opens any text field in any iOS app. Standard keyboard appears with a yellow Heidi button beside the emoji/globe control. Tap Heidi → Heidi begins listening. Speech is transcribed and cleaned up using Heidi’s existing AI. The finished text is inserted directly at the cursor position in the current app. Ideally, users could choose modes such as verbatim dictation, polished clinical dictation, or perhaps configurable shortcuts/templates. For clinicians, this could make Heidi much more than an ambient scribe. It would turn it into a genuinely system-wide clinical dictation layer for iOS. I could dictate an EHR note, an email to a colleague, a referral, a radiology request, a message to my secretary or a clinical letter without changing applications. A simple positioning for the feature could effectively be: Heidi — Dictate anywhere. I appreciate there may be restrictions around what an iOS keyboard extension can do with microphone/audio access, security and third-party applications. If direct audio capture from the keyboard is restricted, it would still be worth investigating the cleanest Apple-supported architecture that produces the same user experience — for example, using a keyboard extension in conjunction with the main Heidi app or whichever extension/API Apple makes available. There are similar apps wisper flow and superwispr. Future iPhone Duo / foldable iPhone support I would also strongly suggest that Heidi plans early for Apple’s expected next-generation/foldable iPhone form factors. If Apple releases an iOS 27 SDK with APIs for a dual-screen/foldable “iPhone Duo”-type device, it would be fantastic to see Heidi ready at or close to launch rather than simply scaling the existing iPhone UI. The larger internal display could be particularly useful clinically. For example, Heidi could take advantage of the expanded workspace for: * EHR or browser-based clinical systems with the Heidi keyboard across the bottom. * Simultaneous transcript/clinical note views. * Larger ambient-recording controls. * Review and editing of generated notes alongside source information. * Better multitasking between Heidi and clinical applications. * Seamless continuity between the smaller external display and the unfolded internal screen. The attached concept illustrates both ideas: Heidi Dictate Anywhere integrated into the system keyboard on the outer screen, and the same functionality being used to dictate directly into an EHR on the larger inner display. I think these two developments could make Heidi feel much more deeply integrated into the clinician’s device rather than being another standalone application. Best wishes, Andrew