Feature Requests

I'd like to request a direct integration between Heidi Health and the Zoom desktop app for Mac users. I currently use a MacBook Pro running macOS Sequoia 15.8.2 and conduct my telehealth consultations through the Zoom desktop application. At the moment, I'm using Heidi through Chrome, but it doesn't capture audio directly from my Zoom desktop app. I also haven't been able to install a compatible Heidi desktop application on my MacBook. Requested functionality: Integrate Heidi directly with the Zoom desktop application on macOS. Allow practitioners to start and stop transcription directly within Zoom. Automatically capture both practitioner and patient audio without requiring Zoom to run in a browser. Support older Intel-based MacBooks, not just newer Apple Silicon devices. Ideally, offer Heidi as an app within the Zoom App Marketplace. Why this matters: Many healthcare practitioners rely on the Zoom desktop application for telehealth. Requiring us to switch to browser-based Zoom, use a second device, or install additional software creates unnecessary complications. A native Zoom integration would make Heidi significantly more accessible and improve the telehealth documentation workflow, especially for clinicians using older MacBooks.

It would be nice to be able to edit the transcript, i.e delete certain parts not relevant or confusing info captured during the consultation.

It would be wonderful if Heidi titled the session with the patient's name that is included in the transcript during the interview without the need to add it manually

I would like to allow Heidi Mobile to transcribe phone calls

i want the transcription to allow to separate speakers and their roles.

Not all clinicians can be facing the computer. Phones allows us to see transcriptions anywhere

I have stereo mikes. I would like Heidi to recognize by voice or by volume one speaker from another and label the transcript by speaker

What happened to the multi-lingual support? It no longer recognises consultation in Korean - previous version was excellent in scribing non-English consultation into English.

I cant begin to count how many time a session was not fully transcribed because sometimes there was an error with the system (this is was the engineering team told me once) or that for some reason i can see the session recording but then it says "transcript too short to generate note" and its so frustrating becauseI can see that the mic is on, working, so I have no idea what happens at times, but this has made me loose so much session content and given me lots of anxiety.

Allow clinicians to use Heidi Remote as the microphone when starting a Heidi session within Blueprint Solutions, keeping the session linked to the patient encounter and allowing the completed note to be sent back through the integration.